XA 4K Digital Large Display Spy Hidden WiFi Support 2.4G & 5.0G Wireless Table Clock Secret Audio Video Camera Recorder Buy Online Store Near Me

FAQ

Q1: Why can't I save to my SD card?

• If you are using the SD card for the first time, you must format it. Wait for 3mins, the format is successful.

Q2: What to do if the equipment fails ?

• Press and hold the reset button to reset.Then restart the device.

Q3: Do I want to transfer videos to my

• computer? What should I do ? Please contact customer service to send the specified player

software to use

Q4: Unable to add camera for the first time?

• When adding a camera for the first time, make sure the camera is turned on, and the working status light is BLUE Flashing-quickly

1. Make sure the WiFi account and password are correct.

2. When adding a camera, ensure that the network is smooth, and it is recommended to operate close to the router.

3.QR Code for Camera Mode: Open the mobile phone APP, please click "+" in the upper right corner or click "Add Device" → "Camera& Lock" → "Smart Camera (2.4GHz&5GHz)" → check "Make sure the indicator is flashing quickly or a prompt tone is heard "→"Next" and complete the device binding according to the guidance of the mobile phone. ( 1 When the QR code of the mobile phone is facing the camera, the camera and the mobile phone must be fixed, otherwise the connection may not be successful. 2 30 Seconds later, click "I Hear a Prompt")

4. If the above methods still fail to connect to the Internet, it is recommended to restart the router and try again.

Q5: What are the requirements for Wi-Fi ?

• Please use .GHZ WiFi or G WiFi to configure the network,and please set the WiFi authentication method to WPA-PSK or other lower-level security methods, and you need to set password

Q6: Why doesn't the Wi-Fi name appear when I

• connect to Wi-Fi ? On Apple devices with iOS  and above, you need to open the "Location Permission" of the app in the system settings and change it to "Allow while using"

Q7: Why does the device always show offline ?

• Low battery or unstable WiFi
• The device is connected to DC VA power supply
• As close to the router as possible
• Turn on the device and check the working mode of the working
• indicator light (AP mode: BLUE Flashing-quickly IP mode: Solid
• BLUE ,and the blue light flashes slowly that the network is disconnected)

Q8: How to invite family and friends to use my

• camera together ? Open the APP and select your camera on the home page. Click "Share Device" on the camera to enter the sharing page

Q9: How far should the camera be from the

• router ? After testing, the Wi-Fi connection distance can normally reach meters in an open area. But the actual situation depends on the strength of WiFi and the surrounding environment (thick walls, electromagnetic equipment, large metal objects can interfere with the Wi-Fi signal) If the camera connection signal is weak or unstable, place the camera as close to the router as possible.

Q10: Why can't the TF card be recognized ?

• After inserting the TF card into the TF card slot of the camera, check whether the capacity of the TF card will be displayed in the "Settings" and "Recording Settings" of the device in the APP. If it prompts "Micro SD card not inserted", it means that the TF card recognition failed.
• Please use a branded TF card.
• The TF card can be recognized by the computer normally..
• It is recommended that the TF card capacity is between -G.
• It is recommended to use a high-speed TF card of C or above.
• Try to plug and unplug the TF card several times.
• It is recommended to try another TF card.
• It may take some time for the camera to recognize the TF card. After inserting the card, wait for about  minutes before observin 

Extra Information

• SKU: XATABLECLOCK
• Warranty: No Warranty
• Brand: VisionXP
• Megapixel: 4K
• Technology: IP
• Camera Type: Special Camera
• Product Type: Camera